{"id":56,"date":"2018-09-16T00:43:42","date_gmt":"2018-09-16T00:43:42","guid":{"rendered":"http:\/\/demo.wpsmartapps.com\/themes\/lipi\/one\/?page_id=56"},"modified":"2023-09-19T10:26:18","modified_gmt":"2023-09-19T08:26:18","slug":"landing","status":"publish","type":"page","link":"https:\/\/help.quantaflow.com\/","title":{"rendered":"Page d&#8217;accueil"},"content":{"rendered":"<p>[vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;yes&#8221; background_color=&#8221;#f8f9fa&#8221; css=&#8221;.vc_custom_1537949211326{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\">Base de connaissances<\/h1>\n<p>[\/vc_column_text][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"icon_with_text_title hvr-float\" style=\"padding:25px 15px 25px 15px; background:#ffffff; border-radius:10px; border:1px solid #000065; \">\r\n\t\t\t  \r\n\t\t\t  <div class=\"icon_holder top \" style=\"  text-align:center;\">\r\n\t\t\t  <span class=\"\"><i class=\"icon-documents\" style=\" font-size:54px; color:#000065; \"><\/i><\/span>\r\n\t\t\t  <\/div>\r\n\t\t\t  \r\n\t\t\t  <div class=\"icon_text_holder top icon_text_holder_rtl_9385  \" style=\"  text-align:center;  \">\r\n\t\t\t\t<div class=\"icon_text_inner\">\r\n\t\t\t\t  <h6 style=\"     \">Documents<\/h6>\r\n\t\t\t\t  <p class=\"desc\" style=\"   \">Retrouvez toute la documentation n\u00e9cessaire pour parfaire votre connaissance des solutions<\/p>\r\n\t\t\t\t  <p style=\"padding-top:10px;font-size:13px;text-transform: capitalize;letter-spacing: 0.6px;margin-top:0px;\"> <a href=\"https:\/\/help.quantaflow.com\/index.php\/documents\/\" class=\"more-link hvr-icon-wobble-horizontal\" style=\"     \" target=\"_parent\">Base de connaissances&nbsp;&nbsp;<i class=\"fa fa-arrow-right hvr-icon\"><\/i><\/a> <\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t  <\/div>\r\n\t\t\t  \r\n\t\t\t<\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"icon_with_text_title hvr-float\" style=\"padding:25px 15px 25px 15px; background:#ffffff; border-radius:10px; border:1px solid #000065; \">\r\n\t\t\t  \r\n\t\t\t  <div class=\"icon_holder top \" style=\"  text-align:center;\">\r\n\t\t\t  <span class=\"\"><i class=\"icon-video i-fa\" style=\" font-size:54px; color:#000065; \"><\/i><\/span>\r\n\t\t\t  <\/div>\r\n\t\t\t  \r\n\t\t\t  <div class=\"icon_text_holder top icon_text_holder_rtl_9386  \" style=\"  text-align:center;  \">\r\n\t\t\t\t<div class=\"icon_text_inner\">\r\n\t\t\t\t  <h6 style=\"     \">Tutoriels<\/h6>\r\n\t\t\t\t  <p class=\"desc\" style=\"   \">D\u00e9couvrez nos tutoriels MyQuantaflow pour prendre en main l'interface<\/p>\r\n\t\t\t\t  <p style=\"padding-top:10px;font-size:13px;text-transform: capitalize;letter-spacing: 0.6px;margin-top:0px;\"> <a href=\"https:\/\/help.quantaflow.com\/index.php\/myquantaflow\/\" class=\"more-link hvr-icon-wobble-horizontal\" style=\"     \" target=\"_parent\">MyQuantaflow&nbsp;&nbsp;<i class=\"fa fa-arrow-right hvr-icon\"><\/i><\/a> <\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t  <\/div>\r\n\t\t\t  \r\n\t\t\t<\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"icon_with_text_title hvr-float\" style=\"padding:25px 15px 25px 15px; background:#ffffff; border-radius:10px; border:1px solid #000065; \">\r\n\t\t\t  \r\n\t\t\t  <div class=\"icon_holder top \" style=\"  text-align:center;\">\r\n\t\t\t  <span class=\"\"><i class=\"icon-envelope\" style=\" font-size:54px; color:#000065; \"><\/i><\/span>\r\n\t\t\t  <\/div>\r\n\t\t\t  \r\n\t\t\t  <div class=\"icon_text_holder top icon_text_holder_rtl_9386  \" style=\"  text-align:center;  \">\r\n\t\t\t\t<div class=\"icon_text_inner\">\r\n\t\t\t\t  <h6 style=\"     \">J'ai besoin de l'aide d'un expert<\/h6>\r\n\t\t\t\t  <p class=\"desc\" style=\"   \">Vous rencontrez des difficult\u00e9s avec vos donn\u00e9es ou votre mat\u00e9riel ?<\/p>\r\n\t\t\t\t  <p style=\"padding-top:10px;font-size:13px;text-transform: capitalize;letter-spacing: 0.6px;margin-top:0px;\"> <a href=\"https:\/\/help.quantaflow.com\/index.php\/contact\/\" class=\"more-link hvr-icon-wobble-horizontal\" style=\"     \" target=\"_parent\">Contactez-nous&nbsp;&nbsp;<i class=\"fa fa-arrow-right hvr-icon\"><\/i><\/a> <\/p>\r\n\t\t\t\t<\/div>\r\n\t\t\t  <\/div>\r\n\t\t\t  \r\n\t\t\t<\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;yes&#8221; background_color=&#8221;#f8f9fa&#8221; css=&#8221;.vc_custom_1537949211326{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h4 style=\"text-align: left;\">Articles les plus consult\u00e9s<\/h4>\n<p style=\"text-align: left;\">Retrouvez nos articles les plus consult\u00e9s ci-dessous :<\/p>\n<p>[\/vc_column_text]<div class=\"theme-widget vc_kb_article_type\"><h6 style=\"text-align:left;\"><span><\/span><\/h6><ul class=\"clearfix\"><li class=\"articles\"><a href=\"https:\/\/help.quantaflow.com\/index.php\/knowledgebase\/decalage-calendaire\/\" rel=\"bookmark\">D\u00e9calage calendaire<\/a><\/li><li class=\"articles\"><a href=\"https:\/\/help.quantaflow.com\/index.php\/knowledgebase\/https-help-quantaflow-com-wp-content-uploads-les_panels_quantaflow_2024-pdf\/\" rel=\"bookmark\">Panels Quantaflow<\/a><\/li><li class=\"articles\"><a href=\"https:\/\/help.quantaflow.com\/index.php\/knowledgebase\/le-vide-cache\/\" rel=\"bookmark\">Le vide cache<\/a><\/li><li class=\"articles\"><a href=\"https:\/\/help.quantaflow.com\/index.php\/knowledgebase\/la-fonctionnalite-de-filtrage\/\" rel=\"bookmark\">La fonctionnalit\u00e9 de filtrage<\/a><\/li><\/ul><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h4 style=\"text-align: left;\">Questions les plus fr\u00e9quemment pos\u00e9es<\/h4>\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p>R\u00e9ponses rapides \u00e0 nos questions les plus fr\u00e9quentes :<\/p>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][vc_toggle title=&#8221;Quelle est la pr\u00e9cision du syst\u00e8me de comptage ?&#8221; style=&#8221;round&#8221; color=&#8221;blue&#8221; custom_font_container=&#8221;tag:h6|text_align:left&#8221; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]La pr\u00e9cision nominale des capteurs est de 95% pour les scanners IR et de 99% pour les Quantium. En fonction de l\u2019environnement et de la v\u00e9tust\u00e9 des installations, cette pr\u00e9cision peut \u00eatre alt\u00e9r\u00e9e. M\u00eame si la pr\u00e9cision se rapproche des 100%, il reste toujours une marge d\u2019erreur de comptage qui impacte le calcul de la pr\u00e9sence. Pour aller plus loin dans la compr\u00e9hension de la pr\u00e9sence en temps r\u00e9el nous vous conseillons de lire l&#8217;article <a href=\"https:\/\/help.quantaflow.com\/index.php\/knowledgebase\/presence-temps-reel\/\">FAQ pr\u00e9sence en temps r\u00e9el<\/a>.[\/vc_toggle][vc_toggle title=&#8221;Comment est calcul\u00e9e la pr\u00e9sence en temps r\u00e9el ?&#8221; style=&#8221;round&#8221; color=&#8221;blue&#8221; custom_font_container=&#8221;tag:h6|text_align:left&#8221; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]Le nombre de personnes pr\u00e9sentes est la somme des entr\u00e9es moins la somme des sorties \u00e0 l\u2019instant T. Pour aller plus loin dans la compr\u00e9hension de la pr\u00e9sence en temps r\u00e9el nous vous conseillons de lire l&#8217;article <a href=\"https:\/\/help.quantaflow.com\/index.php\/knowledgebase\/presence-temps-reel\/\">FAQ pr\u00e9sence en temps r\u00e9el<\/a>.[\/vc_toggle][vc_toggle title=&#8221;J\u2019ai un doute concernant ma pr\u00e9sence en temps r\u00e9el, que puis-je faire?&#8221; style=&#8221;round&#8221; color=&#8221;blue&#8221; custom_font_container=&#8221;tag:h6|text_align:left&#8221; custom_use_theme_fonts=&#8221;yes&#8221; use_custom_heading=&#8221;true&#8221;]<\/p>\n<ol>\n<li>Je r\u00e9alise moi-m\u00eame les v\u00e9rifications de base (Cf: <a href=\"https:\/\/help.quantaflow.com\/index.php\/knowledgebase\/bonnes-pratiques-comptage\/\">article les bonnes pratiques du comptage<\/a>).<\/li>\n<li>En cas d\u2019anomalie je contacte le support\u00a0<a href=\"mailto:support@quantaflow.com\">support@quantaflow.com<\/a><\/li>\n<li>S\u2019il n\u2019y a pas de ticket en cours, Quantaflow ouvrira un ticket pour g\u00e9rer votre dossier et une analyse des donn\u00e9es sera r\u00e9alis\u00e9e afin de poser un diagnostic.<\/li>\n<li>Un plan d\u2019action vous sera communiqu\u00e9.<\/li>\n<li>La r\u00e9solution du probl\u00e8me se fera le plus rapidement possible, soit avec des actions \u00e0 distance, soit avec une intervention sur site.<\/li>\n<\/ol>\n<p>[\/vc_toggle][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;yes&#8221; background_color=&#8221;#f8f9fa&#8221; css=&#8221;.vc_custom_1537949211326{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;][vc_column][vc_column_text] Base de connaissances [\/vc_column_text][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_content_display=&#8221;in_grid&#8221; row_content_display_align=&#8221;left&#8221; row_type=&#8221;row&#8221; stretch_row_type=&#8221;yes&#8221; background_color=&#8221;#f8f9fa&#8221; css=&#8221;.vc_custom_1537949211326{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text] Articles les plus consult\u00e9s Retrouvez nos articles les plus consult\u00e9s ci-dessous : [\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text] Questions les plus fr\u00e9quemment pos\u00e9es R\u00e9ponses rapides \u00e0 nos questions [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"class_list":["post-56","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.quantaflow.com\/index.php\/wp-json\/wp\/v2\/pages\/56","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.quantaflow.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.quantaflow.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.quantaflow.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.quantaflow.com\/index.php\/wp-json\/wp\/v2\/comments?post=56"}],"version-history":[{"count":24,"href":"https:\/\/help.quantaflow.com\/index.php\/wp-json\/wp\/v2\/pages\/56\/revisions"}],"predecessor-version":[{"id":794,"href":"https:\/\/help.quantaflow.com\/index.php\/wp-json\/wp\/v2\/pages\/56\/revisions\/794"}],"wp:attachment":[{"href":"https:\/\/help.quantaflow.com\/index.php\/wp-json\/wp\/v2\/media?parent=56"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}